Our warranty policy is as such, that we test all repair and servicing we do and thus, all of our repairs come with a 90 days warranty from the day of purchase should there be a defect in our work or improper servicing applied, subject to our evaluation, or upon written agreement as it could be extended depending on the work performed and part(s) installed. Our 90 days warranty covers defects and workmanship of product(s) we install. If you break the device or there is visible wear and tear to either the unit or part we replaced, or alter the work we accomplished, it will not be covered under warranty; if warranty is not fault of Central Computer Technologies, Inc. (CCT), the customer will pay for service charges incurred beyond the work previously applied. If service labour is defective with the same fault during this time period, labour will be repaired again at no charge; if the new equipment is at fault, manufacturer’s limited warranty will be applied if it qualifies for replacement, subject to shipping charges if incurred; if you change a part with us after we install it, and you are not completely satisfied with it, please let us know.
We are not responsible for any data loss incurred in attempting to recover the device brought to us for service repairs. It is highly recommended to back up your device before letting us diagnose and / or repair it. We offer this service of data backup should you need it and that it’s imperative to perform, subject to the health of the drive, i.e. bad sectors , shock & drop, static and power damage and the amount of user data in it to recover.
Any evidence of physical or liquid damage, or tampering of the product(s) we repaired, built or serviced makes void our 90 days warranty. After the repaired device(s) / unit(s) leave our facility after they are demonstrated work good working operation, unforeseen damage may still occur as a result of corrosion or physical tampering or equipment degradation; If we successfully repair your device after physical or water damage, we highly recommend that you backup you device immediately in the event if possible corrosion renders your device permanently inoperable.
We gladly service devices repaired at competitor locations, but we are unable to honour warranty on work that was not completed by us here at CCT. Please note that any repairs made generally speaking by any third party and if they are not manufacturer approved, will void the manufacture’s original warranty.